Terms and Conditions

 

This legal information relates to the following;

1. Terms and Conditions of Use
2. Copyright Notice
3. Privacy Policy

4. Warranty Policy

5. Payment Policy

6. Alternative Dispute Resolution

7. Dash cams

 

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1. Terms and Conditions of Use

Roy Hubbard Motors thank you for visiting Roy Hubbard Motors.com or co.uk and for expressing an interest in our products and services.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the relationship between Roy Hubbard Motors and you in relation to this website.
The term Roy Hubbard Motors is the trading name of Graham Packer Ltd, registered in England and Wales with company house. Our registered address is Roy Hubbard Motors, farndon Road Market Harborough, Leicestershire, LE169NP, UK. Registered for VAT 763900327.
The term "you" refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
This website also includes links to other websites. These links are provided for your convenience to provide further information. We have no responsibility for the content of the linked website(s), nor any jurisdiction regarding their own terms and conditions of use or privacy policy.
Every effort is made to keep the website up and running smoothly. However, in the event of our website being temporarily unavailable due to technical issues beyond our control, Roy Hubbard Motors takes no responsibility for and will not be liable for any knock-on adverse problems caused to you as result.
Furthermore, in no event, will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

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2. Copyright Notice


All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same are protected by copyright to Roy Hubbard Motors.
Any redistribution or reproduction of part or all of the website contents in any form is prohibited other than the following:

  • You may quote from or forward parts of Roy Hubbard Motors Website in part or in full on the strict provision that express reference to its source is acknowledged,
  • you may print or download to a local hard disk extracts from the main website body for your personal and non-commercial use only,*
  • you may copy the content from the main website body to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.


Any Roy Hubbard Motors trade customer wishing to make use of Roy Hubbard Motors imagery and/or logos for commercial use should contact the Directors.

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3. Privacy Policy


Roy Hubbard motors is committed to ensuring that your privacy is protected according to the legal requirements of England and Wales.
Personal Data
All personal data will be collected with your consent and may be done so for the purpose of internal record keeping, improvement to product and services or for marketing purposes. All data obtained will be kept confidential and secure. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
Under the European Data Protection Act 1998, you may request details of your Vehicles information which we hold. Please submit your request to us in writing or phone at our published address together with the administration fee of £10.00 GBP made payable to Roy Hubbard Motors.
If you have previously agreed to us using your personal information for marketing purposes, you may withdraw your consent by writing to us or emailing Enquiries@royhubbardmotors.co.uk
Use of Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Most web browsers automatically accept cookies but an individual browser can usually be modified to decline cookies if preferred. Disablement of cookies may prevent you from taking full advantage of a website.
Roy Hubbard Motors may use cookies to help us analyse data about web page traffic and thus improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

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In the event of any queries relating to the Terms and Conditions of Use, Copyright Notice or Privacy Policy, please contact Roy Hubbard Motors by email at Enquiries@royhubbardmotors.co.uk, telephoning +44 (0)1858 431822 or by writing to us at Roy Hubbard Motors, Farndon Road, Market Harborough, leicestershire, LE169NP, UK.
We hope you continue to enjoy using our website.


4. Warranty Policy

Roy Hubbard Motors  products are warranted to be free from defects in materials or workmanship for one (1) year or 12.000 miles whichever comes first from the date of purchase unless otherwise stated. Within this period, we will, at our sole discretion, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to you for parts and/or labour, provided that you shall be responsible for any transportation charges.  Replacement products may be new or refurbished at our discretion. This warranty does not apply to: (i) cosmetic damage, such as scratches, nicks, stains and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water (in excess of specifications), flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not authorized by Roy Hubbard motors; or (v) damage to a product that has been modified or altered without the prior written permission of Roy Hubbard Motors.

All Products remain the property of Roy Hubbard Motors untill paid for.


5. Payment Policy

All invoices should be settled before leaving the premises unless otherwise stated before work starts.

Account applications must be made in advance of booking and in writting for approval and terms.

If account customers do not pay within 30 days of invoice a charge of 5% will be added to the invoice every month.


Vehicles should be check cosmetically for damage before leaving the premises and no belongings should be left in the vehicle.

All vehicles left outside unless requested to be garaged (and only when available) are left at the owners own risk and Roy Hubbard Motors do not accept liability for any loss or damaged caused to the vehicle.


when parts are supplied by the customer, there is no warranty given to the parts and all warranty and liability for loss and damage caused by these parts shall be at the customers own responsiblity and only workmanship (labour) shall be covered under the warranty terms.



6. Alternative Dispute Resolution legislation.


New legislation came into effect on 9th July, however businesses have been given until 1 Oct to ensure they comply. This means that all businesses must be able to direct consumers to a CTSI Certified Alternative Dispute Resolution (ADR) provider if they are unable to resolve a dispute.


If the dispute cannot be settled, we refer you to Motor Codes Ltd a CTSI certified Alternative Dispute Resolution provider that we are prepared to engage with through the ADR procedure. Further details can be found at adr.motorcodes.co.uk or alternatively you can contact their Advice Line on 020 7344 1651.

Motor Codes Limited’s Registered Office address is:

71 Great Peter Street,
London,
SW1P 2BN,
United Kingdom

Registered in England with registered number 06517394.

VAT no. GB 931 9743 04


7. Dashboard cameras


Any recording device used in the reception or workshop should be switched off for the duration of time the customer or vehcile is in our possesion, any recorded  audio or video is strickly the property of Roy Hubbard Motors and in the interest of data securtity must be erased. It should not be passed to social media or copied or passed on to any third party without permission from Roy Hubbard motors in writing.

 

 CCTV is in operation and is only used for the prevention of crime and to protect out emplyees.


All Details correct as of 01/04/2016